|
1
|
1
|
Sep 23, 2020
|
14:00
|
2
|
KL:C-2
|
Meaning of communication to individuals. Introduction to practical psychology, personality, behavior, behavioral development in the life of an individual, importance of paradigm shift and role of prejudices.
|
Ing. Ivo Květ, CSc.
|
|
2
|
1
|
Sep 30, 2020
|
14:00
|
2
|
KL:C-2
|
Verbal and non-verbal communication. Examples of non-verbal communication.
|
Ing. Ivo Květ, CSc.
|
|
3
|
1
|
Oct 7, 2020
|
14:00
|
2
|
KL:C-2
|
Dialogue management, active listening, empathy, asking questions
|
Ing. Ivo Květ, CSc.
|
|
4
|
1
|
Oct 14, 2020
|
14:00
|
2
|
KL:C-2
|
Communication problems, effective communication.
|
Ing. Ivo Květ, CSc.
|
|
5
|
1
|
Oct 21, 2020
|
14:00
|
2
|
KL:C-2
|
Feedback, praise and criticism. How to proceed and how to receive them. Sandwich method.
|
Ing. Ivo Květ, CSc.
|
|
6
|
1
|
Oct 28, 2020
|
14:00
|
0
|
KL:C-2
|
N\ational holiday - no seminar.
|
|
|
7
|
1
|
Nov 4, 2020
|
14:00
|
2
|
KL:C-2
|
Collaboration or power struggle? Communication styles. Communication manipulation techniques.
|
Ing. Ivo Květ, CSc.
|
|
8
|
1
|
Nov 11, 2020
|
14:00
|
2
|
KL:C-2
|
20th Century Communication theories with impact to today. Communication instructions. Assertive procedures.
|
Ing. Ivo Květ, CSc.
|
|
9
|
1
|
Nov 18, 2020
|
14:00
|
2
|
KL:C-2
|
Consistency of experience and communication. Ethics of communication.
|
Ing. Ivo Květ, CSc.
|
|
10
|
1
|
Nov 25, 2020
|
14:00
|
2
|
KL:C-2
|
Basics of presentation. Content and form. Role of preparation, dynamics and presentation structure. Rhetorical styles and mistakes. Specifics of electronic communication. Email, chat, social networks.
|
Ing. Ivo Květ, CSc.
|
|
11
|
1
|
Dec 2, 2020
|
14:00
|
2
|
KL:C-2
|
Conflict situations and solutions. Managing objections and providing argumentation.
|
Ing. Ivo Květ, CSc.
|
|
12
|
1
|
Dec 9, 2020
|
14:00
|
2
|
KL:C-2
|
Writing skills. Writing business letters. How and what to read? The importance of reading.
|
Ing. Ivo Květ, CSc.
|